Ezi Solution Emergency Support
Emergency Support for Accounting or POS

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US$50.00

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Emergency Support for Ezi Accounting or Retail-man for one incident or fault.

• Support by E-Mail, with as fast a response as practical
• Recovery from system problems by analysis of data files and entire systems (may require use of FTP server).
• Recovery from system problems by direct access to the target computer – will require VNC or similar connectivity.
• Telephone support through Skype (Internet based Telephony).

There is no need for customers on Gold Support to pay for Emergency Support as this is included already.

Currently there are no reviews for this product.
i am reseller for RMan from long time, but I have a lot or problem that no good support, for example I need video to see how I can use many POS printer for one software, second how can I make network for the RMan i lost many customers because these question, please help me Jalil

I am afraid the we do not yet have any videos. Please see the Help file in Retail Man for the best information. Please send a mail to sales@ezisolution.co.uk for any support queries. Please see the link below for the multi-user manual. One computer will act as a server for Retail Man. Other computers just need a shortcut on the start menu. http://www.ezisolution.co.uk/Downloads/Networking_RMAN.pdf [ Multi-user Setup ]





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